Solid wood floors that have been directly nailed to your existing floor/joists will have a settling period, you may notice that some of the joints open up slightly over the first couple of weeks; this is quite normal and is just the wood adjusting to its environment. You may also notice that when it is particularly hot, the end joints open slightly, again this is quite normal, the wood should return to its original position when the weather changes. Although ever effort is made to secure your solid floor down, at certain times of the year you may hear small creaks within the floor, this is just the floor expanding and contracting and although rare, unfortunately unavoidable. On engineered floors the wood is much more stable and less likely to move. Sometimes the wood inside the packs is bowed slightly which may create a bounce effect in the floor, this should soon settle in a matter of one to two weeks. Important Notice for customers who have existing under floor heating
* Your under floor heating must be switched off for 2 days prior to your new floor being installed. * The under floor heating can be switched back on 24 hours after your floor has been finished, the heat must be increased gradually starting from 10 degrees and increasing over a three day period to full operating temperature (approx 20 to 23 degrees). * The temperature should never exceed 26 degrees.
You should always keep the under floor heating at a constant temperature and ideally avoid large fluctuations in temperature. If you are going on holiday you should leave you’re under floor heating running to maintain the temperature in the room (at no less than 17 degrees).
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